Are you interested in taking a free Hotel Management course? Here you will learn more about the profession of those who work in the hotel industry and how to start the course for free and completely online.
Free Hotel Management Course
The hotel industry encompasses practices and theories related to accommodation, food, security, entertainment, among other activities related to the well-being of guests, in addition to encompassing the area of activity management.
The Hotel Assistant needs to understand in detail the entire process involved in welcoming a guest, from the moment they make their reservation until the moment they leave the hotel.
The way in which the set of services provided to the guest is offered is the decisive factor that will give the visitor the feeling that he made the right choice of accommodation, and the desire to return to the hotel.
Hotel industry
Hotel Management is a faculty of human sciences that covers the scope of practices and theories about knowledge related to hotel and event management, as well as new types of accommodation. It is closely linked to the Faculty of Tourism.
According to some experts, the initial milestone of the hotel industry began in Ancient Greece, when the Olympic Games brought many people from other places and lasted 2 to 3 days – which was of great importance for the development of world tourism. The event was so important that wars were stopped to participate.
For there to be accommodation, there needs to be displacement. Based on this concept, many authors identify the displacement of the Roman people as a milestone for the displacement of accommodation.
In the 4th century BC, Rome ruled Central Italy, which brought the need to build roads for men to travel, and to this end, the Roman censor Appius Claudius built the Appian Way in that century, which became the first Roman road.
Later, the network of roads extended to southern Italy, where the phrase “All roads lead to Rome” comes from.
Requirements to become a great Hotel Assistant:
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Minimum education level: Completed high school;
Desired education: Degree in Tourism/Hospitality;
Basic knowledge of IT, English, Spanish or French (depending on the company).
Responsibilities in the hotel industry:
Assist in supervising housekeeping, cleaning, and replenishment routines. Respond to guest queries and complaints in order to achieve customer satisfaction.
What is the salary of a Hotel Assistant?
The Hotel Assistant position starts with a salary of R$1,209.00 and can earn up to R$1,581.00. The average salary for a Hotel Assistant in Brazil is R$1,314.00.
Free Hotel Management Course
Here is the free hotel management course available for anyone interested in starting a professional career or investing in studies to improve their CV.
IDEA Portal: free online courses
The IDEA Portal (Instituto de Desenvolvimento e Aprendizagem LTDA) has been operating in the education market since 2018, offering free online courses in various areas of knowledge.
What is the content of the Hotel Management course?
In the Hotel Assistant course, you will learn:
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Introdução;
Hotel management;
Supply chain management in the Brazilian hotel sector;
Intangibility and perishability;
Hotel company;
Accommodation facilities;
Types of accommodation;
Categories of tourist accommodation facilities;
Internal and external customers;
Customer satisfaction.
What is the workload for the Hotel Assistant course?
The Hotel Assistant course has a total workload of 08 to 280 hours
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Source: TV News